Shipping & Returns
Carefully Sent, Simply Returned.
Carefully Sent, Simply Returned.
Carefully Sent, Simply Returned.
At NORELLE, every order is carefully prepared before it begins its journey to you.
At NORELLE, every order is carefully prepared before it begins its journey to you.
01
Shipping
Orders are typically processed within 2–4 business days.
Complimentary standard shipping is available on orders over $150.
Delivery estimates are provided at checkout and may vary depending on destination, carrier, and seasonal demand.
Tracking information will be sent to your email once your order has shipped.
Put jewelry on after applying perfume, lotion, and makeup.
Avoid wearing jewelry while swimming or exercising.
Keep pieces away from harsh chemicals and excessive moisture.
Remove jewelry before sleeping when practical.
Orders are typically processed within 2–4 business days.
Complimentary standard shipping is available on orders over $150.
Delivery estimates are provided at checkout and may vary depending on destination, carrier, and seasonal demand.
Tracking information will be sent to your email once your order has shipped.
Put jewelry on after applying perfume, lotion, and makeup.
Avoid wearing jewelry while swimming or exercising.
Keep pieces away from harsh chemicals and excessive moisture.
Remove jewelry before sleeping when practical.
02
Returns
Eligible unworn items may be returned within 14 days of delivery.
Items must be returned in their original packaging and accompanied by proof of purchase.
For hygiene and quality reasons, certain personalized or made-to-order pieces may not be eligible for return.
Eligible unworn items may be returned within 14 days of delivery.
Items must be returned in their original packaging and accompanied by proof of purchase.
For hygiene and quality reasons, certain personalized or made-to-order pieces may not be eligible for return.
03
How to Start a Return
Contact hello@norelle.example.com with your order number and the reason for your return.
Our customer care team will provide instructions for the next steps.
Contact hello@norelle.example.com with your order number and the reason for your return.
Our customer care team will provide instructions for the next steps.